PKPK Saham Privacy Policy

1. Introduction

PKPK Saham is a trusted online gaming platform serving millions of players across Bangladesh and around the world. We believe that every player's personal information belongs to them, and protecting that information is our highest responsibility.

This Privacy Policy explains what information PKPK Saham collects, why we collect it, how we use it, and the steps we take to keep your data secure. Please read it carefully before using our services.

2. What Information We Collect

When you register and use services on the PKPK Saham platform, we may collect the following types of information:

A. Personal Identification Information

• Full name & date of birth
• Email address & mobile number
• Residential address (country, city, postal code)
• National ID or passport details (for KYC verification)

B. Financial Information

• Payment method details (partial card numbers, mobile banking numbers)
• Transaction history (deposits and withdrawals)
• Wallet balance & bonus usage history

C. Usage Data

• Your device information (IP address, browser type, operating system)
• A log of how long you spend on the site and which pages you visit
• Game history & preferences
• Login time & location data

Type of Information	Reason for collection	Retention Period
Identity Information	Account creation & KYC verification	5 years after account closure
Financial Information	Payment processing & fraud prevention	7 years after a transaction
Usage Data	Service Improvement & Security	Up to 2 years
Cookie Information	Improving your experience	End of session or 30 days

3. How We Collect Information

PKPK Saham collects your information in the following ways:

• Directly from you: Through registration forms, KYC forms, payment forms, or when contacting support.
• Automatically: From your browsing behavior via cookies, web beacons, and analytics tools.
• From Third Parties: From payment gateways, identity verification agencies, or fraud prevention services in specific circumstances.

4. Purpose of Data Use

PKPK Saham uses collected information solely for the following purposes:

• Account creation, management, and verification
• Processing deposit and withdrawal transactions
• Providing customer support and technical assistance
• Detecting and preventing fraud, money laundering, and illegal activity
• Meeting legal and regulatory obligations
• Sending personalized offers and promotions (with your consent)
• Improving platform performance and user experience

5. Data Sharing & Disclosure

PKPK Saham may share your information only in the limited circumstances described below:

• Service Provider Partners: Payment processors, KYC verification providers, and cloud service providers, all bound by confidentiality agreements with us.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Business Transfers: In the event of a company merger or acquisition, in which case you will be notified in advance.

6. Data Security Measures

PKPK Saham employs industry-leading technical and organizational measures to keep your data secure:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-factor authentication (2FA): Adds an extra layer of security to your account.
• Regular Security Audits: Regular system audits conducted by third-party experts.
• Access Controls: Only authorized personnel may access specific data.
• Data Backup: Encrypted backups are stored regularly on secure servers.

7. Cookie Policy

PKPK Saham website uses different types of cookies. Cookies are small text files stored on your device that help improve website functionality.

• Essential Cookies: Essential for core site functionality and cannot be disabled.
• Functional Cookies: Remembers your preferences and language settings.
• Analytical Cookies: Activated with your consent to analyze site usage and drive improvements.

You can delete or block cookies at any time through your browser settings, though some site features may not function as a result.

8. Your Rights

As a PKPK Saham user, you have the following rights:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Object to Processing: The right to opt out of marketing communications.
• Data Portability: The right to receive your data in a readily accessible format.

To exercise these rights, please Help Centeror contact us at support@pkpksaham.com Send us an email.

9. Protection of Minors

PKPK Saham strictly does not provide services to anyone under the age of 18. Age is verified at registration, and any account found to belong to a minor is immediately suspended. To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

10. Policy Changes

PKPK Saham reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you by email or via an on-site notification. Always check the "Last Updated" date at the top of the policy.

11. Contact Us

For any privacy-related questions, complaints, or requests, please reach out to us through the following:

• Email: support@pkpksaham.com
• Help Center: pkpksaham.com/help-center
• Live Chat: Via the chat button at the bottom right of the site